Sales Policy – Effective December 31, 2024

At SWIFTHATO, we are committed to providing our customers with a seamless, enjoyable shopping experience. This Sales Policy outlines our terms and conditions regarding the sale of products on our website. By placing an order with us, you agree to the terms outlined below.

1. Product Availability

We strive to ensure that all products listed on our website are in stock and available for sale. However, availability may vary based on demand, and we cannot guarantee that every product will be in stock at all times. If a product you order is out of stock or discontinued, we will notify you as soon as possible and provide options for a refund, exchange, or backorder.

2. Pricing

All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. While we make every effort to provide accurate pricing, errors may occasionally occur. If we discover an error in the pricing of an item you ordered, we will contact you to resolve the issue, which may include offering you the correct price or canceling your order for a full refund.

3. Order Processing

  • Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase. This email confirms that we have received your order, but it does not guarantee that the order has been processed.
  • Payment Authorization: All orders are subject to payment authorization. If your payment is declined or cannot be processed, your order will not be fulfilled. We reserve the right to cancel any order at our discretion.
  • Order Fulfillment: Once your payment is processed and your order is confirmed, we will begin preparing and shipping your items. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

4. Payment Methods

We accept various payment methods for your convenience, including:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods as listed on our website during checkout.

All transactions are processed securely, and your payment information will be handled with the highest level of confidentiality.

5. Shipping and Delivery

  • Shipping Charges: Shipping charges are calculated at checkout based on the destination and shipping method selected. We offer standard and expedited shipping options. Shipping fees are non-refundable.
  • Shipping Time: Delivery times depend on your location and the shipping method chosen. We strive to process and ship orders within 1-3 business days. Estimated delivery times are provided at checkout but are not guaranteed.
  • International Shipping: We currently offer international shipping. International customers may be subject to customs duties and taxes, which are the responsibility of the customer.

6. Returns and Exchanges

For information on returns, exchanges, and refund policies, please refer to our Refund and Returns Policy. You must request a return or exchange within 30 days of receiving your order. Returned items must be in their original, unused condition.

7. Sales Tax

Sales tax will be applied to orders shipped to states or regions where required by law. The applicable tax rate will be calculated at checkout based on your shipping address.

8. Promotions and Discounts

  • Promotional Offers: From time to time, we may offer promotional discounts or deals. These offers may be limited in duration and subject to specific terms and conditions. We reserve the right to modify or discontinue promotions at any time.
  • Coupon Codes: Coupon codes are valid only as stated in the terms of the promotion and cannot be combined with other discounts unless specified.

9. Customer Responsibilities

  • Accurate Information: It is your responsibility to provide accurate information, including your shipping address, during checkout. We are not responsible for delays or misdeliveries caused by incorrect information.
  • Review Orders: Before completing your purchase, carefully review your order to ensure the correct products, quantities, and payment details.

10. Limitation of Liability

SWIFTHATO is not liable for any damages, losses, or expenses arising from the use of our products, or for any delays in shipping or product availability. Our liability is limited to the amount paid for the product purchased.

11. Changes to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about any updates.

12. Contact Us

If you have any questions or concerns about this Sales Policy or need assistance with an order, please contact us:

Effective Date: This Sales Policy is effective as of December 31, 2024. Thank you for shopping with SWIFTHATO! We appreciate your business and are committed to providing the best products and service possible.