Payment Policy – Effective December 31, 2024

At SWIFTHATO, we aim to provide a secure, easy, and convenient shopping experience for our customers. This Payment Policy outlines the payment methods available for making purchases, the payment process, and our terms and conditions related to payment. By purchasing from SWIFTHATO, you agree to the following terms.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payment option for customers with a PayPal account
  • Other Methods: Additional payment methods may be available at checkout, including regional or alternative payment gateways.

All transactions are processed through secure payment gateways to ensure your payment details are kept safe.

2. Payment Process

  • Order Confirmation: Once you place an order, you will receive an email confirming your order. Please note that this confirmation does not indicate that your payment has been processed successfully.
  • Authorization: After receiving your order, we will process your payment. Payment authorization is required before we proceed with the order fulfillment process.
  • Payment Authorization: By providing payment details, you authorize SWIFTHATO to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees.

3. Pricing and Billing

  • Prices: All prices listed on our website are in U.S. Dollars (USD). Prices are subject to change at any time without notice. The price of your order will be the price shown at the time of checkout.
  • Sales Tax: Sales tax will be added to your order, depending on your shipping location, as required by law.
  • Currency: All transactions are processed in U.S. Dollars (USD). If you are ordering from outside the U.S., your bank or payment provider will convert the payment into your local currency at the exchange rate they offer.

4. Payment Security

We take your payment security seriously. All transactions are processed through industry-standard encryption methods to protect your payment information. SWIFTHATO uses a secure payment gateway to ensure that your payment details are transmitted safely. We never store your credit card information directly on our servers.

5. Payment Declines and Issues

If your payment is declined, we will notify you immediately. Please verify your payment information (such as card number, expiration date, and billing address) and try again. If the issue persists, please contact your bank or payment provider for assistance.

If your payment cannot be processed or is rejected, your order will not be processed, and we may cancel the order at our discretion.

6. Payment Errors

In the event of an error with your payment (such as incorrect charges, duplicate charges, or issues processing your payment), please contact our customer support team immediately at info@swifthatoo.net or call (619) 443-5795. We will investigate the issue and resolve it promptly.

7. Refunds

Refunds are processed through the same payment method used for the original transaction. Please refer to our Refund and Returns Policy for more details on eligibility and the refund process.

8. Order Cancellations

Orders may be canceled before they are shipped, provided the payment has been successfully processed. If you wish to cancel an order, please contact us as soon as possible, and we will attempt to stop the shipment. Once an order has been shipped, it cannot be canceled and must be returned for a refund according to our Refund and Returns Policy.

9. Fraud Prevention

To protect both our customers and SWIFTHATO, we reserve the right to conduct fraud checks on any order. If any suspicious or fraudulent activity is detected, we may cancel the order or request additional verification to proceed with the transaction. This is done to ensure the safety and security of all transactions.

10. Changes to Payment Policy

SWIFTHATO reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, with an updated effective date. Please review this policy periodically to stay informed about any updates.

11. Contact Us

If you have any questions about this Payment Policy or need assistance with a payment issue, please contact our customer service team:

Effective Date: This Payment Policy is effective as of December 31, 2024.

Thank you for choosing SWIFTHATO! We value your trust in us and are committed to providing secure and convenient payment processing for every order.